Spotlight – Airline industry
Airlines accommodate a wide variety of content types, including flight manuals, operation manuals, bulletins, forms, logs, and corporate policy documentation. Management and delivery of this content is a significant challenge due to format and presentation diversity, volume, and content volatility.
These challenges are exacerbated by the need for regulatory approval arising from increasing pressure from agencies such as EASA, FAA and DOD. They are demanding greater efficiency in the review and approval process, as well as faster processing of updates to airline crews.
Traditionally, airlines have approached their operations documentation with an inefficient mix of authoring tools (e.g. WORD), with limited publishing capabilities leading to rigid delivery of documents (e.g. PDF), with a "one size fits all" approach.
In other words, pilots, ground crew, and air crew all received the same type of documents, although their roles and information needs vary significantly.
This approach to operations documentation makes management and processing of updates complex, time consuming, and difficult to audit. It also limits the airline to a single delivery model for their operations documentation, rather than providing a flexible, adaptable model that can accommodate different users and their specific tasks.
With E-FOS (Efficiency for Flight OperationS) from euroscript, airlines can significantly reduce the cost and complexity of dynamic enterprise publishing. This reduction in cost and complexity results in greater operational efficiency, easier demonstration of compliance with regulatory agencies, and lower total operational cost.
